AssuringLlama

Customer service you can trust — powered by AI and human empathy.

We reduce your ticket load by 50% using automation, and handle the rest with trained agents.

✅ 7-day free trial ✅ No setup fees ✅ Cancel anytime
Demo: Escalating from AI to human support
Customer Support
Hi, I haven't received my order yet. It was supposed to arrive yesterday.
2:34 PM
Ready to help

How It Works

Three simple steps to transform your customer support

1
🤖

AI Handles Routine

Our GPT system automatically manages FAQs, order updates, and policy questions 24/7.

2
👥

Humans Handle Complex

Trained agents take over for angry customers, complex issues, and high-stakes situations.

3
📊

Weekly Insights

Get comprehensive reports with customer trends, common issues, and actionable insights.

Why Choose AssuringLlama

Everything you need for world-class customer support

24/7 AI Coverage

Never miss a customer query with round-the-clock AI support for routine inquiries.

🧠

Human Escalation

Seamless handoff to trained agents for complex or sensitive customer interactions.

📊

Monthly Insights

Detailed analytics on customer trends, satisfaction scores, and support metrics.

🧰

SOP-Driven Workflows

Consistent service quality with standardized operating procedures and best practices.

Customer Support Integrations for Small Businesses

AssuringLlama works with the tools you already use — no extra setup needed.

🟢 Customer Channels

Direct communication with your customers

WhatsApp Business

Chat with customers in real-time

Facebook Messenger

Reply to leads from your FB page

Instagram

Manage DMs and comments

TikTok

Handle business messages

Gmail / Outlook

Handle email-based support

Website Chat Widgets

Embed our support AI in your site

Google Forms

Collect and respond to registration issues

⚙️ Internal Tools & Automation

Backend systems and workflow automation

Airtable / Google Sheets

Log tickets and track customer messages

Zapier

Connect 1000+ apps via automation

Custom Integrations

CRM, calendars, and more

Need to connect your CRM, calendar or other apps? Contact us to set up a custom workflow.

Frequently Asked Questions

Get answers to common questions about AssuringLlama and how we can help streamline your customer support.

Choose a plan that fits your tuition centre's needs

Professional support solutions designed for education businesses

Starter

Essential automation for small centres

$300 /month

Auto-reply setup (WhatsApp, Facebook, Instagram)

Common FAQs answered instantly

Weekly inbox review & cleanup

No lock-in, cancel anytime

Most Popular

Assist

AI + human support hybrid

$600 /month

Everything in Starter, plus:

Human support for complex or emotional cases

SOPs for handling refunds, urgent parent requests, or feedback

Escalation system with full message history

Pro

Full hybrid support solution

$900 /month

Setup + AI auto-replies

Full L1 human support for all tricky messages

Monthly report on parent concerns and response trends

Strategic review call every quarter

Need something custom?

We'll build it for you — including integrations with your scheduling tools, team inboxes, and more.

Custom plans start from $1,500/month

One-time setup fee: $500 (waived for annual plans)

Ready to transform your customer support?

Join hundreds of businesses already using AssuringLlama to provide better customer experiences.