We handle routine tuition centre enquiries with AI, and escalate the rest to trained human support — so you stay focused on teaching, not chatting.
47 unread messages
What time is Emma's class today?
9:15 AM
Can I get a refund for missed class?
9:32 AM
Is there makeup class this week?
10:45 AM
AssuringLlama handles these automatically
Stop drowning in repetitive parent messages and focus on what matters most — your students' education.
Parents messaging at all hours about class times, makeup policies, and payment deadlines. Your phone never stops buzzing.
Typing the same refund policy, makeup class rules, and payment instructions dozens of times every week.
Dealing with frustrated parents who need empathy and careful handling — but you're in the middle of teaching.
Daily questions about schedules, locations, and basic information that parents could easily look up themselves.
Unable to track which issues come up most often or measure response times to improve parent satisfaction.
Managing different policies, schedules, and staff across multiple locations while maintaining consistent communication.
Simple, automated support that escalates to humans when parents need empathy or complex help.
Parent messages you on WhatsApp, Facebook, or email with a question about classes, payments, or policies.
"Hi, can I reschedule Emma's class to Thursday?"
Our AI checks your policies and schedules, then responds immediately with accurate, parent-friendly information.
"I'll check available Thursday slots for Emma and get back to you within 10 minutes!"
When things get emotional, complex, or require empathy, our trained agents take over seamlessly.
"I understand you're concerned about Emma's progress. Let me arrange a call with her teacher..."
Here’s how AssuringLlama handles a real parent enquiry in under 5 minutes.
Can I change my daughter's class time? She has a conflict on Tuesdays now.
2:14 PM
Sure! I'll check our available slots for your daughter and get back to you with options within 10 minutes. 📅
2:14 PM • AssuringLlama AI
Good news! We have Thursday 4:30 PM and Saturday 10:00 AM available. Would either of these work better?
2:23 PM • AssuringLlama AI
Thursday works perfectly! But I'm worried about her catching up with the new group...
2:25 PM
I completely understand your concern about the transition. Let me connect you with Sarah, her current teacher, who can discuss the best way to help her adjust. She'll call you today.
2:26 PM • Human Agent (Lisa)
Get answers to common questions about AssuringLlama for tuition centers.